privacy policy
FaisalFabrics.pk values your privacy and is committed to protecting your personal information across all interactions on our platform.
1. Introduction
FaisalFabrics.pk (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
By using our platform, you agree to this policy.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
👉 We do NOT store your card details. Payments are processed securely via third-party payment providers.
3. How We Use Your Information
We use your data to:
- Process orders and deliveries
- Provide customer support
- Communicate order updates
- Improve website experience
- Prevent fraud and misuse
We may also use your data for marketing (with opt-out option).
4. Sharing of Information
We may share your data with:
- Courier partners (for delivery)
- Payment gateways (for transactions)
- Service providers (analytics, support)
👉 We do not sell your personal data
5. Data Retention
We retain your data only:
- As long as required for service
- As required by law
6. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze traffic
- Maintain session functionality
You may disable cookies in your browser settings.
7. Data Security
We implement appropriate security measures to protect your data. However, no online system is 100% secure.
8. User Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (subject to legal limits)
- Opt-out of marketing
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Fraud Prevention & Legal Disclosure
We may use your data for:
- Fraud detection
- Risk assessment
- Legal compliance
We may disclose information if required by law.
11. International Users
If you access our website from outside Pakistan:
👉 You agree that your data may be processed in Pakistan.
12. Policy Updates
We may update this policy at any time. Changes will be posted on this page.
13. Contact Us
For any queries:
📧 cs@faisalfabrics.pk
Need more help?
Call / Whatsapp: (+92) 333 314-22-22
Sat–Thu 12:00 to 5:30 PST
Email: sales@faisalfabrics.pk
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