Order Cancellation Policy

To request for an order cancellation you can call / Whatsapp us on +92 333 314 22 22 from Sat- Thu 12:00 to 5:30 (Pakistan Standard Time).

Unpaid COD Orders:

In Case of COD order(s) customer(s) can request for cancellation before order confirmation.

Paid Order:
Can be cancelled with in 24 hrs of the order confirmation, after that it can't be cancelled.
*5% of the order value will be charged as associated bank and transaction cost(s) in case of paid order cancellation request within 24 hrs, 

Pre Booking/New Launches:
Payment received as a token for confirmation of new launch/pre-booking is not refundable. Pre Booking or partially paid orders are not eligible for cancellation or refund.

Paid Custom Stitch / Made to order:
Order(s) placed with custom stitch option are not eligible for cancellation or refund
. Minimum 50% deduction will be done in case of cancelation request received within 24 hours, after 24 hrs order can't be cancelled.

Partial Paid:
Any partial paid order(s) are not eligible for cancellation or refund



Faisal Fabrics holds the right to charge cancellation fees if cancellations are reported after 24 hours.

  • In case you want to cancel your Customized/made-to-order outfit out of serious and genuine circumstances after this time period since your purchase then Faisal Fabrics holds the right to deduct 50% of total purchase as a fee for cost of production, labor, and machinery paid to designer and partner brands.
  • In case bank deposit is chosen as an option for payment, then the customer needs to clear the pending balance amount within 1 business days or else their order will be automatically cancelled.
  • Once the order is “Received at Faisal Fabrics Warehouse” and 50% of the amount is paid by the customer against their order, Faisal Fabrics will call the customer and notify them to clear their balance payment within 24 hours of time. If a customer fails to pay the balance amount within the above given time frame, Faisal Fabrics has the right to hold his inventory for a particular time. After that Faisal Fabrics holds the right to cancel the order.

Faisal Fabrics has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.

Need more help?

Call / Whatsapp: (+92) 333 314-22-22
Sat- Thu 12:00 to 5:30 PST

Email: sales@faisalfabrics.pk

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